Privacy Policy

Last updated: 01/01/2026

Philippe the Sweep (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us, book a service, or communicate with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and store the following personal information:

Full name

Telephone number

Email address

Home address

This information is collected when you:

Make an enquiry

Book a chimney sweep or related service

Contact us by phone, email, website form, or social media

2. How We Use Your Information

We use your personal data to:

Respond to enquiries

Arrange and manage appointments

Communicate about services, scheduling, or follow-ups

Maintain necessary business records

We do not use your information for unsolicited marketing.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contract – to provide services you have requested

Legitimate interests – to respond to enquiries and manage our business

4. How We Store and Protect Your Data

Your data is stored securely and accessed only by authorised persons. We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

We only retain your data for as long as necessary to provide our services and meet legal or business obligations.

5. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your information will only be shared where:

Required by law, or

Necessary to deliver our services (for example, invoicing or compliance requirements)

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate information

Request erasure of your data (where applicable)

Object to or restrict processing

Withdraw consent where consent applies

To exercise your rights, please contact us using the details below.

7. Contact Details

For questions about this Privacy Policy or how your data is handled, please contact:

Philippe the Sweep

Email: [email protected]
Phone: 0787 999 4526

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published with an updated revision date.